Job Opportunity at FINCA Microfinance Bank, Tellers
Kinondoni, Kijitonyama Dar Es Salaam
Description
EXCITING CAREER OPPORTUNITY
- Position: Teller
- Job Grade: 8
- Department: Operations.
- Location: Multiple
- Receive cash in form of savings deposits, loan repayments and any other deposits.
- Pay cash through recaps to groups
- Thoroughly verify cash in the physical presence of the other party/customer/back office supervisor/other teller (note by note and coin by coin) and where doubts exist inform concerned party.
- Teller to observe till limits, whenever a teller accumulates cash in excess of the established till limit, to notify Back Office Supervisor or Branch Manager to offload to Strong Room.
- Ensure that figures and total balances reflected by the system match with physical cash at hand at close of business on a daily basis.
- Notify Back Office Supervisor about any cash differences/counterfeit notes
- Generate teller transaction list which shows all the transactions posted on daily basis
- Generate Teller Cash balance report which shows net cash closed with and a breakdown of total amount received /Paid.
- Ensure adherence to stipulated policies and procedures in the FT General Branch Operation manual.
- Exercise discretion, judgment and initiative regarding transaction challenges and inquiries.
- Direct customers to superiors for resolution of their complex challenges or enquiries.
- Pay attention to details in order to serve customers accurately.
- Any other duties assigned by Supervisor.
- Operate a teller window to serve Customers.
- Receive cash deposits of loan repayments and disburse/recap cash as well as Money deposits.
- Verify cash received / paid
- 4 Offload Cash from till.
- Daily cash balancing
- Cash deposit /withdrawal from commercial bank.
- Generate various Reports related to Cash transactions.
- Report cash differences
- Be security conscious
- Ability to retain customers by good customer service.
Qualifications:
Education / Experience
- Bachelor’s Degree or Advanced Diploma minimum [minimum qualification]
- Professional qualifications will be of an added advantage
Language Skills:English & Swahili
Apply for this job
Please send your application letter and CV to TZ_recruitment @fincatz.org
Deadline for sending application is
September 7th 2017